PDF – Developing Essential Communication Skills (Book 1 – 4)

R280.00

A guide that every Non-Profit staff member needs so that they can communicate better, listen better, know how to ask the right questions and how to start a conversation.

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by Dr Yvonne Prinsloo

A guide that every Non-Profit staff member needs so that they can communicate better, listen better, know how to ask the right questions and how to start a conversation.

It is essential to understand how to communicate, know your communication style, the barriers involved, body language etc. and how to make the most of each of them. This will provide a great benefit for any non-profit organisation and its employees and they will trickle down throughout the organisation and positively impact everyone involved.
Let’s start at the beginning. The definition of communication is as follows: it is ‘the imparting or exchanging of information by speaking, writing, or using some other medium’ .

This can be achieved in the following ways:
• Verbally – your voice.
• Visually – images, graphs, maps, infographics, Zoom.
• Non-verbally – body language, eye contact, gestures.
• Written –books, websites, emails .

Learn how to listen well, learn about body language etc so you can understand you co-workers better but also to serve your Non-Profit “clients” better

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